How this works

From inquiry to confirmation.

  1. You submit your request. Tell us about your animal, what you're looking for, and your preferred times.
  2. We review and respond by email. Within a few business days, you'll get a reply with availability, a quote, and next steps — or a referral if we're not the right fit.
  3. You confirm. Once you reply, your visit is scheduled. Payment details and any needed forms are shared in the same thread.
  4. We arrive. Calm, prepared, and on time. A written summary follows within 24 hours.

Not an emergency service. If your animal is in distress or you suspect a medical emergency, please contact your veterinarian or the nearest 24-hour emergency animal hospital immediately.

Cancellation policy. Free cancellation more than 24 hours before your visit. Within 24 hours, a small fee may apply to honor the time set aside. Emergencies and weather are always understood.

After your visit is confirmed

Complete your patient intake form.

Once your consultation is confirmed, please complete the XVC patient intake form before your visit. You can fill it online (stays in your browser) or download the PDF.

Open the intake form →
Consultation Deposit · $25

Reserves your inquiry and professional review time.

The $25 consultation deposit is applied toward your final invoice if an in-home visit or service is scheduled. If the consultation consists solely of educational guidance, referral assistance, resource recommendations, or case discussion without scheduling an in-home visit, the deposit helps cover the time spent reviewing your situation.

If $25 is a real barrier right now, please check the "request deposit waiver" option in the form. There's no shame in asking and no pity in answering — Xavier will respond with educational guidance and resources first while we figure out together what's possible. Detailed clinical case review may be deferred until the deposit can be arranged, but you will always receive a thoughtful response and resource pointers.

Terms regarding cancellation, refunds & deposit policy →

Step 1 of 1

Tell us about your animal.

The more you share, the better the response we can give you.

Consultation deposit — $25

A $25 deposit confirms your appointment and is applied toward your final invoice. If $25 is a real barrier right now, please request a waiver below — there's no shame in asking.

Cancellation, refunds & deposit policy →

Your submission goes directly to Xavier's Veterinary Care (no email app opens). If you chose to pay, you'll continue to Stripe's secure checkout after clicking the button above.